Support
If you have any question please see FAQ Page. If you still need any help for troubleshooting, please mail to: PSD2 Support
A prerequisite for support as a Third Party Provider (TPP): you must either be approved as a TPP or in process for approval at the national authorities.
To help us assist you analyzing and debugging connection issues, if possible please provide us the following information:
- Source IP address of the requests
- The full URL you're calling
- A copy/dump of request and response - headers + payload. Sensitive information should be redacted.
- Timestamp of the request(s)
- Expected result
- Details about your QWAC + QSeal certificates
- Code snippet/test case to reproduce the request.
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